Several recent articles have focused on the ability and power of groups to come up with better solutions than any individual can.
- HBS Working Knowledge: Leadership: Perplexing Problem? Borrow Some Brains
- How to Save the World: More on the Wisdom of Crowds
- Many to Many: Duncan Watts on Collective Intelligence
- Many to Many: Captainitis (added here on 18 Aug, missed it the first time around)
The power, and goal as I see it, of Knowledge Management is to make it possible to make the group connections that enable this improved decision making while preventing the negative aspects (e.g., groupthink) of human social decision making. The problem, as always, is that we humans don’t always act the way we should.