Three books, three formats, three sources

I’m currently reading three books. As I was thinking about which one I wanted to read last night I realized that I am reading each of the books in different formats. And not just in different formats, but from different sources.  When I was younger, finding and reading books was a pretty straightforward thing: I’d […]

Field studies and Intranet Redesign

The corporate intranet, and Enterprise Social Networks, has to support a broad range of users and many different functional use cases. Understanding the context of the people who use the platform, including the things they do that are not directly on the platform, is critical in providing a “right” design.  “Identifying the real problem is […]