Too much information? KM and an organization’s “subconscious”

In recent post, Jack posted a link to a survey being conducted by Marvin Rosenburg on, you guessed it, information overload. Specifically, the survey seeks to gather information on which countermeasures (see below) are most effective: Personal Factors Information Characteristics Task and Process Parameters Organizational Design Information Technology While this particular survey, and in fact […]

What if the “organization” doesn’t want to learn?

Anticipated learning from the Foundations for Leadership course mentioned before: The special contribution of this leadership course comes as people discover the profound connections between personal mastery and systems thinking, seeing that deep change in our social systems and in oneself are inseparable from each other. For the target audience of the course, this is […]

Aren’t all organizations “learning organizations”?

In The Fifth Discipline, author Peter Senge describes the concept of “Organizational Learning” and the “Learning Organization.” I think the book is a great resource, with great ideas (the obvious being the fifth discipline itself – Systems Thinking) and is a must read for anyone trying to improve their organization. I can’t argue with the […]

Negative feedback as model for “training”

Negative feedback…is a way of reaching an equilibrium point despite unpredictable and changing external conditions. The above quote is from Emergence: The Connected Lives of Ants, Brains, Cities, and Software by Steve Johnson, who goes on to say that negative feedback is a way of indirectly pushing a fluid, changeable system toward a goal. Though […]

“Standardization” of Knowledge Management

Though Knowledge Management has been “hot” for some time now, there is still a debate about whether the field is ready for standardization. There is some debate, in fact, about whether KM can ever be standardized. This press release from KMCI (Knowledge Management Consortium International) presents a pretty compelling argument that KM is not ready […]

Googling “Return on Knowledge”

I figured the best way to start finding out about ROK was to Google it. The search on “Return on Knowledge” returned about 869 results, the top ones being such things as: Return on Knowledge “Show Me the Money” – Measuring the Return on Knowledge .pdf &nbsp&nbsp&nbsp&nbsp (Google HTML) Can you measure return on knowledge? […]