Working out loud is typically looked at from the point of view of the person doing the work out loud, but it is also important for those who are “consuming” this out loud work to understand the process and how they can leverage it in their own work.
A coworker posed a question today on one of our internal discussion areas looking for thoughts on the differences between knowledge management (KM), Lean Six Sigma (LSS), and Continuous Process Improvement (CPI). I know a little about KM, not so much about LSS and CPI, but took a stab at a response anyway. Here’s what […]
Just because everyone is told the same thing doesn’t mean that everyone hears the same thing.
Or, to be more specific to the world of knowledge management and knowledge work: Just because all of your knowledge workers have the same knowledge doesn’t mean they all “know” the same thing.
In recent post, Jack posted a link to a survey being conducted by Marvin Rosenburg on, you guessed it, information overload. Specifically, the survey seeks to gather information on which countermeasures (see below) are most effective: Personal Factors Information Characteristics Task and Process Parameters Organizational Design Information Technology While this particular survey, and in fact […]
Anticipated learning from the Foundations for Leadership course mentioned before: The special contribution of this leadership course comes as people discover the profound connections between personal mastery and systems thinking, seeing that deep change in our social systems and in oneself are inseparable from each other. For the target audience of the course, this is […]
In The Fifth Discipline, author Peter Senge describes the concept of “Organizational Learning” and the “Learning Organization.” I think the book is a great resource, with great ideas (the obvious being the fifth discipline itself – Systems Thinking) and is a must read for anyone trying to improve their organization. I can’t argue with the […]
Negative feedback…is a way of reaching an equilibrium point despite unpredictable and changing external conditions. The above quote is from Emergence: The Connected Lives of Ants, Brains, Cities, and Software by Steve Johnson, who goes on to say that negative feedback is a way of indirectly pushing a fluid, changeable system toward a goal. Though […]
Going through some of this stuff about organizational behavior, it struck me that if you look at many organizations as a super-organism, and compare its behavior and characteristics to an individual human’s behavior (a stretch, I know), you will see an organization that looks very much like it is autistic. You can see all the […]
Though Knowledge Management has been “hot” for some time now, there is still a debate about whether the field is ready for standardization. There is some debate, in fact, about whether KM can ever be standardized. This press release from KMCI (Knowledge Management Consortium International) presents a pretty compelling argument that KM is not ready […]
I figured the best way to start finding out about ROK was to Google it. The search on “Return on Knowledge” returned about 869 results, the top ones being such things as: Return on Knowledge “Show Me the Money” – Measuring the Return on Knowledge .pdf      (Google HTML) Can you measure return on knowledge? […]