The corporate intranet, and Enterprise Social Networks, has to support a broad range of users and many different functional use cases. Understanding the context of the people who use the platform, including the things they do that are not directly on the platform, is critical in providing a “right” design. “Identifying the real problem is […]
Not long ago I was sitting with my friend Valerie on the porch of a cabin at Horseshoe Canyon Ranch, AR after a great day of climbing (is there any other kind?) talking about life, the universe, everything. I had recently heard a talk at a LaunchCode event about their expansion to Miami and other […]
‘Just sit down and write it and let other people work at whether it’s worthwhile.’ — Read on extraordinarybusinessbooks.com/writing-to-change-the-world-with-euan-semple/ Something I need to re-learn.
Sitting here at the WordPress West meetup celebrating the 15th anniversary of WordPress, the conversation inevitably came around to Gutenberg. So of course I installed it so I can try it out, give it a spin. Working off my iPhone SE, it was easy enough to install and activate the plugin for use on this […]
In my service design origin story I included a photo of me and a few others as part of a panel discussion for World Usability Day 2017. Here’s the video from that talk. Will post more later.
“Technical compliance does not equate to a positive user experience, and has immense limitations in achieving an experience that is accessible to users with disabilities.” Happy to have found Matt’s new blog.
Some terrific insights here. “A lot of the time, when autistic people complain that autistic characters are unrealistic, it’s presumed to be an issue of a character not representing the traits or experiences of a certain faction of the autistic community, and we get responses like “But one character can never represent all autistic people.” […]
Cities, West says, scale superlinearly (aka increasing returns to scale) whereas companies scale sublinearly (aka economy of scale). Which is why cities typically last a long time, and companies (and animals, for that matter) typically die young.
What if you could structure your company to scale superlinearly?
We are restless, not just because we are bored, but because we want to do big things, and we can’t seem to devote enough time to be as laser focused on anything for several years as society demands from us. Source: The excruciating pain of being a neo-generalist | Kiko Suarez, PhD | Pulse | […]
Eisenhower knew that any plan crafted before battle would be obsolete at first contact with the enemy. In his work, Kavazovic wants to be this realistic too. “Translating this into tech: no long-term plan or product vision survives contact with the user in the product-design sense. That’s why agile methodology is specifically designed to create […]