5 Leadership Attitudes From Flat Organizations

First of all, flat organizations aren’t strictly flat. In order to grow, allow communication to flow, and projects to move forward, certain principles start to emerge. The flat terminology isn’t about grouping or structure, it’s how the decisions flow inside the company, which is more peer-to-peer and less top-down. Source: 5 Leadership Attitudes From Flat […]

Why Tech Support Is (Purposely) Unbearable

“Don’t think companies haven’t studied how far they can take things in providing the minimal level of service,” Mr. Robbins said. “Some organizations have even monetized it by intentionally engineering it so you have to wait an hour at least to speak to someone in support, and while you are on hold, you’re hearing messages […]

Living life for a living

An American businessman was standing at the pier of a small coastal Mexican village when a small boat with just one fisherman docked. Inside the small boat were several large yellowfin tuna. The American complimented the Mexican on the quality of his fish. “How long it took you to catch them?” The American asked. “Only […]

Of course it’s about money

Suddenly, and quite unexpectedly, programming from the Scripps Network – which includes channels such as Food Network and HGTV – disappeared from the AT&T U-verse lineup last Friday. This surprised just about everyone, since media reports earlier in the week seemed to indicate the two were working amicably toward a resolution of ongoing negotiations. Not so […]