Shared understanding – two stories

There is no real definition of what “shared understanding” entails; it’s more of a “know it when you see it” kind of thing. These two stories, hopefully, show what shared understanding might mean in different situations; one being a situation where two people are coming from a different context and one where they are coming from the same context. 

Jurgen Appelo – Complexity vs Lean the Big Showdown

Lean software development promotes removing waste as one of its principles. However, complexity science seems to show that waste can have various functions. In complex systems things that look like waste can actually be a source for stability and innovation; Lean software development preaches optimize the whole as a principle, and then translates this to […]

Thinking in bits (not atoms)

I first came across the idea of thinking in bits in Nicholas Negroponte’s 1995 book Being Digital, in which he talks about the limitations, the cost, of moving information around as atoms and how information would soon be converted from atoms to bits. The immediately obvious implication is that it now becomes essentially free to move and share information as bits.

Organizational forgetting

I finally realized one day that the problem has become not, “How do we remember all this knowledge that we’ve learned?” but rather, “How do we forget all this knowledge we’ve accumulated that we no longer need so we can focus on what we do need?”

On knowledge and (organizations as) knowers

Been giving some thought to the concept of knowledge and knowing in the context of organizations and knowledge management. These two paragraphs come from separate trains of thought, but are related so I decided to post them here together. Definitely needs a bit more reflection and development. What do you think? The terms “tacit” and […]

Is there a problem here?

Solving a problem that you know has a solution may require knowledge, but it is knowledge that already exists. Unfortunately – or, if you prefer, fortunately – many of the problems that are worth solving, that need to be solved, don’t come with that level of certainty. In his book, How Life Imitates Chess (which, by […]

Does your organization need a neurologist?

When addressing the idea of tacit knowledge in respect to knowledge management, most descriptions focus on the tacit knowledge IN organizations – that is, the tacit knowledge of the individual members of the organization – and how to capture and share that tacit knowledge. While I believe it is important to understand this tacit knowledge, I’ve […]

Retaining knowledge in organizations – a contrary view

Yesterday’s #kmers chat focused on the topic Retaining the Knowledge of People Leaving your Organization.  Quite a bit of discussion around the topic, including questions about whether you should try to capture knowledge from those leaving, how you should do it, etc. etc.  Personally, I agree with V Mary Abraham (@vmaryabraham) when she says: Ideally, […]

How can I join the conversation?

“Keep me in the loop.” This all too common expression is – or should be – the bane of anyone trying to implement, or just use, a social media approach to collaboration and communication. What it really means is… “I want to know what’s going on with your project, but I don’t care enough to […]

What we need are knowledge curators, not managers

The concept of “knowledge curator” has been creeping slowly from the back of my mind to the front over the past couple of years, and received a couple of jolts over the weekend that resulted in one of those elusive “aha moments”. What we need are curators of knowledge, not managers of knowledge. First, I […]