Using Online Community for Digital Transformation | On Digital Strategy | Dion Hinchcliffe

The ideas of social business and online community, which show how the most scalable, cost-effective, and rich model for working is to enable the network to do the work. I’ve now come to understand that in digital transformation, we have to let the network do the work. Put simply, there is no practical way to […]

The Unfinished Journey of Blogging and Why It Matters

Some great insight from Luis Suarez about blogging’s past and future, one of my sources for the WordCamp US talk I’m putting together – The evolution of a blogger (and blogging) 2003-2016. 10th Year Blogiversary – The Unfinished Journey of Blogging and Why It Matters

Control and Community are Oil and Water « Simon Terry

There is a great expectation gap between what organisations expect of community managers and the real role of fostering and developing purposeful mutual relationships. Like oil and water, control and community don’t mix. Worse still, too much control and you will have an oil spill that kills every living thing for miles. Source: Control and […]