The corporate intranet, and Enterprise Social Networks, has to support a broad range of users and many different functional use cases. Understanding the context of the people who use the platform, including the things they do that are not directly on the platform, is critical in providing a “right” design.
“Identifying the real problem is one of the main reasons to conduct field research. After all, if you solve the wrong problem, it doesn’t matter how well you solve it. A great design of the wrong thing? It’ll still be the wrong thing. “
Not long ago I was sitting with my friend Valerie on the porch of a cabin at Horseshoe Canyon Ranch, AR after a great day of climbing (is there any other kind?) talking about life, the universe, everything. I had recently heard a talk at a LaunchCode event about their expansion to Miami and other places where they mentioned the importance of being in urban areas, places where there were plenty of tech talent and jobs already, and couldn’t help thinking, “What about everyone else; the people who could really benefit from something like this live in the areas where this doesn’t already exist.” Our conversation eventually made its way around to how could we get programs like that to rural areas, places where there isn’t necessarily great internet connectivity and definitely no ready made tech infrastructure. How do we more evenly distribute the future that is already here? What difference would it make for the people in those communities? The world at large?
Some related thoughts from a couple of different sources.
We are running into the conflict between people that inhabit an inherited identity with the place that they are — coal-mining country, and the work that they do as a result of the place that they are — up against people that have values and ways of perceiving the world that have shifted because they are not identified by their place and the work that they do in the same way that location and a fixed place tells you who you are and how you be in the world.
We are in this amazing moment of evolving, where the values of some of us are evolving at rates that are faster than can be taken in and integrated for peoples that are oriented by place and the work that they’ve inherited as a result of where they are.
At the end of his book will “Scale”, Geoffrey West writes:
The IT revolution… has also led to the possibility that we no longer need to live in an urban environment to participate in and benefit from the fruits of urban social networks and the dynamics of agglomeration, which are the very origin of super-linear scaling and open-ended growth. We can devolve to develop smaller, or even rural, communities that are just as plugged in as living in the heart of a great metropolis.
Does this mean that we can avoid the pitfalls that lead to an ever-accelerating pace of life, finite time singularities, and the prospect of collapse? Have we somehow stumbled upon a way to avoid the ironic quandary that the very system that led to our great socioeconomic expansion of the past two hundred years may be leading to our ultimate demise, and that we can have our cake and eat it to? This is clearly an open question.
Sitting here at the WordPress West meetup celebrating the 15th anniversary of WordPress, the conversation inevitably came around to Gutenberg. So of course I installed it so I can try it out, give it a spin.
Working off my iPhone SE, it was easy enough to install and activate the plugin for use on this site. Very quick install, editor immediately available.
Adding new blocks, such as the image block above, was simple and straightforward: just click on the (+) icon and the options appear.
Just click the block you want and away you go. Looking forward to giving Gutenberg a proper exploration.
“A lot of the time, when autistic people complain that autistic characters are unrealistic, it’s presumed to be an issue of a character not representing the traits or experiences of a certain faction of the autistic community, and we get responses like “But one character can never represent all autistic people.”
But that isn’t the problem. It’s not that they’re not exactly like ourselves; it’s that they have no depth or complexity because they have no lived experience, because their creators didn’t know how to give them one.”
I am about 100 pages into Geoffrey West’s book, Scale, and am having a hard time not just skipping ahead to the parts about cities and companies.
Cities, West says, scale superlinearly (aka increasing returns to scale) whereas companies scale sublinearly (aka economy of scale). Which is why cities typically last a long time, and companies (and animals, for that matter) typically die young.
What if you could structure your company to scale superlinearly? Is it possible? If so, how would you go about making that happen? Would you even want it to happen, or is it a good thing that companies “die” young?
We are restless, not just because we are bored, but because we want to do big things, and we can’t seem to devote enough time to be as laser focused on anything for several years as society demands from us.
Eisenhower knew that any plan crafted before battle would be obsolete at first contact with the enemy. In his work, Kavazovic wants to be this realistic too. “Translating this into tech: no long-term plan or product vision survives contact with the user in the product-design sense. That’s why agile methodology is specifically designed to create user experiences that work,” he says. “It’s absolutely suboptimal to design a particular product all the way down to years’ worth of features, make that the blueprint, and build it out.” Inevitably, sticking to a rigid long-term plan without a mechanism to iterate on user feedback would result in features users don’t want, costly re-dos and potentially total product failure.