I am about 100 pages into Geoffrey West’s book, Scale, and am having a hard time not just skipping ahead to the parts about cities and companies.
Cities, West says, scale superlinearly (aka increasing returns to scale) whereas companies scale sublinearly (aka economy of scale). Which is why cities typically last a long time, and companies (and animals, for that matter) typically die young.
What if you could structure your company to scale superlinearly? Is it possible? If so, how would you go about making that happen? Would you even want it to happen, or is it a good thing that companies “die” young?
We are restless, not just because we are bored, but because we want to do big things, and we can’t seem to devote enough time to be as laser focused on anything for several years as society demands from us.
Source: The excruciating pain of being a neo-generalist | Kiko Suarez, PhD | Pulse | LinkedIn
Eisenhower knew that any plan crafted before battle would be obsolete at first contact with the enemy. In his work, Kavazovic wants to be this realistic too. “Translating this into tech: no long-term plan or product vision survives contact with the user in the product-design sense. That’s why agile methodology is specifically designed to create user experiences that work,” he says. “It’s absolutely suboptimal to design a particular product all the way down to years’ worth of features, make that the blueprint, and build it out.” Inevitably, sticking to a rigid long-term plan without a mechanism to iterate on user feedback would result in features users don’t want, costly re-dos and potentially total product failure.
Source – Dear PMs, It’s time to Rethink Agile at Enterprise Startups
As improv comedians, the same philosophy and principles that work so well for us on stage also work very well when we apply them to our business.
Source: 4 ways improv can help you succeed at work | Ladders
One common frustration about the process of customer journey mapping is the lack of organization-wide or even industry-wide standardization. What are the key steps of journey mapping, and in what order should they be completed? Effective customer journey mapping follows five key high-level steps:
Source: The 5 Steps of Successful Customer Journey Mapping
“I’ve seen quite a bit of the world thanks to being invited to speak at conferences. Since some people are under the impression that serial conference speakers possess some special talents, I’d like to demystify my process by walking you through my latest talk from start to finish.”
Source: On Conference Speaking · Hynek Schlawack