First of all, flat organizations aren’t strictly flat. In order to grow, allow communication to flow, and projects to move forward, certain principles start to emerge. The flat terminology isn’t about grouping or structure, it’s how the decisions flow inside the company, which is more peer-to-peer and less top-down.
Organizations can’t be designed, they need to be created, out of a new thinking, a different need and transformational insights.
And then suddenly, and most often without acknowledging that this is also part of the contract we have redesigned, we ask people to show up to work, not as parent and child, but as adults working with adults.