Roadmaps for change are thus mere hypotheses, in both journey and destination. They represent the aspirations, desires, and hopes of their creators while putting forward a step-by-step action plan for how these objectives might be achieved. Herein lies the essence of the Roadmap Fallacy: a tool originally developed to represent existing realities doesn’t work well as a mental model for creating new realities.Source: Innovating in Complexity (Part I): Why Most Roadmaps Lead Straight to the Graveyard
In the past, intellectual debt has been confined to a few areas amenable to trial-and-error discovery, such as medicine. But that may be changing, as new techniques in artificial intelligence—specifically, machine learning—increase our collective intellectual credit line. Machine-learning systems work by identifying patterns in oceans of data…. And yet, most machine-learning systems don’t uncover causal mechanisms. They are statistical-correlation engines. They can’t explain why they think some patients are more likely to die, because they don’t “think” in any colloquial sense of the word—they only answer. As we begin to integrate their insights into our lives, we will, collectively, begin to rack up more and more intellectual debt.Jonathan Zittrain – The Hidden Costs of Automated Thinking
Obviousness, it turns out, is a common — and even important — part of the creative process. Whether you’re considering the possibility of launching a startup or you want to create change within your organization, learn from my experience. Don’t procrastinate like I did.
HELIOS is a 3-year Research and Innovation Action project funded by the European Commission as part of its H2020 Programme, working on the development of a decentralised social media platform that will address the dynamic nature of human communication and interactions, and create a setting that provides the users control of three aspects: privacy, ownership, and sharing of content – all of which are stripped away when using any of the mainstream platforms.Source: Worldline is official partner of the EU-funded project HELIOS and contributes to designing a new-generation social network
A shit post I recently made led to a lively Twitter thread that got into origins of service design and inadvertently brought to light how broad the meaning and scope of #servicedesign actually is, and how far back it actually goes beyond Europe and the United StatesMajid Iqbal – A reading list
Mr. Stephenson’s observation corresponds to my experience of social media (especially Twitter): It’s not that folks are talking past each other, it’s that they’re not even interacting with people who don’t share their mental models…. To talk of filter bubbles is misleading: these aren’t tenuous membranes; they’re thick, hardened shells.Jorge Arango – Neal Stephenson on Social Media
The field of UX research is relatively new, but its methods are not.
And while UX methods may have new names, many of these methods are specialized adaptations of methods with roots in other fields, well back into history.
When you understand the fields where the methods originally came from and how they’ve been adapted, you can effectively use them in UX research.
Here are twelve UX research methods and some of their interesting roots.Jeff Sauro, PhD – Where do UX research methods come from?
So, if the Scrum Master doesn’t have the authority, and the Product Owner doesn’t have the expertise, whose job is it to build a better Scrum team? In traditional agile frameworks, from Scrum to SAFe to Kanban, the answer is that the team itself is responsible for continuous improvement.
That’s not the way people work.Andy Whitehouse – Leading a self-organizing team
One issue is core to the failure of self-organisation in many of these approaches. We sold a new work practice that is predicated on a new culture of work, but we left out the culture change. The traditional management culture of efficiency, allocation, command and control embraced the new practices where required, but managed out the threatening and risky self-organisation. When culture is our expectation of how to behave in groups, that expectation will shape any fancy new process or practice.Sinon Terry – The Self-organizing Disappearance
The Academy Ratio. Anamorphic Widescreen. 16:9. The list of aspect ratios available to the modern filmmaker is long, especially now that changing your ratio requires only a few simple clicks in your editing software. A filmmaker choosing an aspect ratio for their next project is the same as a painter choosing the size and shape of their canvas. The aspect ratio is more than just a medium for information — it’s also a means of telling a story.Choosing Aspect Ratio: A Guide to Everything You Need to Know